Auroom Natura 5 Person Cabin Outdoor Sauna

Blending the allure of nature with impeccable design, the Natura outdoor sauna creates a cozy and welcoming environment for relaxation. Its remarkable terrace offers a private retreat to immerse yourself in the surrounding natural beauty before indulging in the sauna experience. Designed to endure even the harshest weather conditions, the exterior of the sauna ensures both durability and a sense of security, further enhancing your overall relaxation.

Fully Assembled. This sauna comes fully assembled, saving you the time and effort of putting it together yourself.

Exquisite Exterior Cladding. The outside of the sauna is adorned with black thermally modified and brushed Nordic spruce cladding, featuring a C26 profile of 19x141 mm. This cladding not only adds a touch of elegance but also ensures durability.

UV-Protected Exterior. The exterior of the sauna is finished with UV protection to safeguard it against the elements, ensuring maximum longevity and preserving its beauty.

Weather-Resistant Roofing. The sauna is equipped with waterproof roofing material, specially designed to withstand outdoor conditions, protecting you from the elements while you enjoy your sauna sessions.

Stylish Rain Gutter. The sleek black rain gutter not only adds to the sauna's aesthetics but also serves a functional purpose by directing rainwater away from the structure.

Secure Wooden Door. The outside wooden door boasts a brown finish with UV protection, ensuring its resilience to outdoor exposure. It also comes with a lock for added security.

Transitional Terrace. The sauna features a transitional terrace with a triple-glazed tempered selective glass window, allowing you to enjoy the outdoor view while maintaining a comfortable sauna environment.

Durable Terrace Finish. The terrace finishing and materials are thermally modified brown wood with UV protection, guaranteeing their longevity and resistance to wear and tear.

Premium Interior Paneling. Inside, you'll find horizontal Thermo-Aspen interior and ceiling panels in Rombto profile 27x90mm, adding a touch of luxury and sophistication to your sauna experience.

Premium Glass Door. The interior premium glass door features 8mm tempered glass, stainless steel hinges, and a wood-metal handle, combining safety and style seamlessly. Plus, it offers the option for left or right-handed door placement.

Efficient Drainage System. The sauna floor is equipped with a drainage system, making cleaning a breeze after each use.

Space-Saving Bench. The sauna includes both upper and lower benches, optimizing the use of space and providing comfortable seating for up to five people.

Ambient Lighting. Enhance your sauna experience with an LED strip behind the backrest, creating a wonderful ambiance that adds to the relaxation and tranquility of your sessions.

Enhance your sauna experience with included premium accessories. Bucket + Ladle, Thermometer + Hygrometer, Sand Timer, Aroma Set, Sauna Hat and Sauna Pillow.

Sauna Kit

• Backrest supports
• Backrest with LED light strips 
• Upper bench grid
• Upper bench frame
• Lower bench grid
• Lower bench frame
• Standard base frame
• Platform
• Ceiling elements
• Cladding on 2 side walls 
• Floor grids
• Vertical moldings
• Horizontal moldings
• Fastening screws
• Molding nails
• Additional supports

Accessories

• Bucket 
• Ladle 
• Thermometer 
• Hygrometer 
• Sand Timer 
• Aroma Set 
• Sauna Hat 
• Sauna Pillow

Note: Sauna Heater is not included in the package. (Sold Separately. Contact us for recommendations)

Auroom Natura 5 Person Cabin Outdoor Sauna

Please consult the Installation Manual below for further details.

Auroom Limited Warranty

The Warranty is valid for 2 years from the date of delivery to consumer Customers, not exceeding 3 years from the Product's manufacture date. If delivery date is unverified, the Warranty period starts from the sales contract conclusion date. If a Defective Product is replaced, the Warranty period is 2 years from the new Product's delivery. If repaired, it's 2 years from the repair date.

Exclusions

a) Defects that are not caused by the acts or omissions of the Manufacturer, including where (i) the Product has not been installed in accordance with its installation instructions; (ii) the Product has not been used in accordance with its instructions for use and maintenance; (iii) the Product has been stored in an unsuitable manner (including being exposed to the elements, high temperature fluctuations, or excessive humidity, being stacked, etc.); (iv) the Product has been damaged during installation or use; (v) the Defect has been caused by the use with the Product of equipment or components other than those supplied by the Manufacturer, or by a failure of such equipment or components; or (vi) the Defect has been caused by force majeure, unforeseeable events or extraordinary weather conditions (e.g. vandalism, fire, flood); 

b) natural wear and tear that occurs during the intended use of the Product;

c) naturally occurring and expected characteristics of wood materials (differences in wood grain, knots, slight variations in tone) and phenomena that occur naturally during use of the Product (shrinkage and expansion due to temperature and humidity, moderate deformation) and the visual disturbances they may cause; nor

d) Defects (including transport damage) that would have been detectable by visual inspection prior to installation of the Product.

Void Warranty

The Warranty is voided if notification isn't made within 2 months of Defect awareness for Customers, false information is provided, invoices aren't paid, the Product is used post-Defect discovery without Manufacturer consent, or it's subjected to public or heavy use without written Manufacturer consent. The warranty does not apply to third parties to whom the Customer has transferred the Product. A Customer who is not a consumer is not covered by the Warranty unless the Manufacturer has previously confirmed this to the individual Customer in a form that can be reproduced in writing. A Consumer Customer who has purchased the Product directly from the Manufacturer shall be subject to the warranty terms contained in the sales contract instead of the Warranty.

Equipment Warranty

Equipment provided with the Product is covered by the respective manufacturers' warranties.

The weight or packaging of this product requires delivery by special appointment, and on a wooden pallet. The driver is responsible for curbside delivery “only” and will lower the items to ground level.

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Komowa Wellness's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Order Cancellations

Standard Orders

To cancel a standard order at no cost, please reach out to us before your order ships. Contact our customer service agents during business hours at 1-844-670-4946, use the chat feature located at the bottom right corner of our website, or email us at support@komowa.com at any time. We will process your full refund as soon as we confirm the order hasn't left the warehouse.

Custom Orders

Cancellations of custom or made-to-order products are not allowed, as these items are uniquely crafted or initiated based on your order. Please note, all sales of custom and made-to-order products are final.

For these customized units, our warranty assures you will receive a product that is fully functional and operational. If you have any doubt about whether your order is a custom or made-to-order product, don't hesitate to message or call us for clarification.

Refunds and Exchanges

Standard Exchanges

Should you wish to exchange a product, you'll be responsible for covering all related shipping costs.

Return Eligibility

Only Defective Products Eligible for 100% return/exchange. Otherwise, due to rising LTL/freight shipping costs, outright returns will incur a 25% cancellation fee in addition to return shipping costs. If you are opting for a product replacement, we may be able to assist with some of the associated costs depending on the specific product size and weight.

Damaged Products

If your product arrives damaged due to issues with the delivery service, you are entitled to either a full refund or an exchange for an undamaged item at no additional cost to you. To ensure proper handling, please inspect all items upon delivery and report any damages immediately before taking possession of the shipment.

For any further queries, feel free to email us at support@komowa.com or call us at 1-844-670-4946 during business hours.