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SPEAK WITH AN EXPERT: (844) 670-4946

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Billing Terms and Conditions

1. Payment Methods: We accept various payment methods for your convenience: Visa, Mastercard, American Express, Apple Pay, Affirm, Amazon Pay, ZIP Pay, PayPal, Google Pay, and Shop Pay. Ensuring a seamless transaction, we strive for a safe and secure payment processing experience.

2. Currency: All transactions on our website are processed exclusively in United States Dollars (USD).

3. Payment Due: Payment is required at the time of purchase. Orders will not be dispatched until payment has been received in full.

4. Price Changes: Komowa reserves the right to modify prices of products at any time without prior notice. However, we will honor the price of merchandise as advertised during the time of the transaction.

5. Billing Authorization: By providing a payment method, you authorize us to charge your account. It's essential that you represent and warrant your legal right to use any payment method provided.

6. Transaction Errors: Should you encounter an error in your transaction, or believe an unauthorized transaction has occurred, contact our customer service immediately at support@komowa.com or +1 (844)-670-4946. We will work diligently to rectify any errors.

7. Tax: No additional taxes are charged on our products.

8. Billing Disputes: We are committed to resolving any billing disputes promptly and professionally. Reach out to us at support@komowa.com or +1 (844)-670-4946 for any billing-related concerns.

9. Refunds: Refunds will be handled in accordance with our Returns and Refund Policy. To initiate a refund, reach out to our customer service team who will assist you through the process.

10. Order Acceptance: We reserve the right to refuse any order placed with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. Such restrictions may encompass orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Should we make a change to or cancel an order, we will endeavor to provide notification by contacting the email provided during the ordering process.