Harvia Duo Series 36 Wood Stove Sauna Heater
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This inspired Harvia 36 Duo is an innovative 2-in-1 solution that lets you enjoy the heat in two rooms by combining a fireplace and a wood burning stove. The outer casing is made of high-quality stainless steel while the wood burning stove features a steel-framed glass door adding style to any sauna. Heats large saunas up to 1271 cu. ft.
Required sauna stones (3 boxes) sold separately.
- Heats two rooms
- Sophisticated 2-in-1 design
- Heater and fireplace
- Wood-burning
- 31kW
- For sauna rooms from 494 to 1271 cu. ft.
- 132 pound stone capacity (Requires 3 boxes sold separately)
- Steel construction
- Stainless Steel outer casing
- Large steel-framed glass door
- Floor model with adjustable feet
- Designed, engineered, and made in Finland
- Dimensions: 20" W (510mm) x 31" D (790mm) x 32" H (810mm)
- Sauna Stove
- Adjustable legs
- Stove door
- Ash box
- Installation and operation manual
|
Model |
36 Duo |
|
Kilowatt Rating |
31 KW |
|
Primary Fuel |
Wood |
|
Maximum Firewood Length |
15.3" (390mm) |
|
Diameter of Firewood |
3 - 6" (80 - 150mm) |
|
Minimum Cubic Feet |
494 CF |
|
Maximum Cubic Feet |
1271 CF |
|
Minimum Room Height |
81.1" (2060mm) |
|
Flue Connection Location |
Top |
|
Heater Weight |
176 lbs |
|
Shipping Weight with Sauna Stones |
308 lbs |
|
Width |
20" (510mm) |
|
Depth |
31" (790mm) |
|
Height |
32" (810mm) |
Warranty
The warranty on a sauna or sauna product manufactured by Harvia covers defects caused by the manufacturer for a period of 2 years from the date of delivery to the customer. The warranty does not apply if the customer has not notified the seller or the manufacturer of the defect within 30 days of discovering it, or if the defect is not caused by the manufacturer.
Return & Refund Policy
Order Cancellations
- Standard Orders: To cancel a standard order at no cost, please contact us before your order ships. You can reach our customer service team during business hours at 1-844-670-4946, use the chat feature on our website, or email us at support@komowa.com.
Returns
- All returns must be postmarked within thirty (30) days of the purchase date and must be in new and unused condition, with all original tags and labels attached. Auroom Sauna kits requiring are non-returnable
- Return Process: To return an item, email customer service at support@komowa.com to obtain a Return Merchandise Authorization (RMA) number. Place the item securely in its original packaging and mail your return to the address provided with the RMA.
- Shipping Charges: Customers are responsible for all return shipping charges. We recommend using a trackable method to mail your return.
Refunds
- After receiving and inspecting your return, we will process your refund or exchange. Please allow at least thirty (30) days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
- Restocking Fee: A 25% restocking fee will be charged for all returns.
- Final Sale Items: Sale items are final sale and cannot be returned.
- Custom Orders: Products that are custom or built to order cannot be cancelled or refunded. These items are produced specifically to your specifications. Please contact us if you are unsure whether your order is custom or built to order.
Damaged Products
- If your product arrives damaged, please inspect the package upon delivery, take pictures, and report any damages to us within 24 hours. You may be eligible for a full refund or an exchange.
Backordered Items
- Backordered items are subject to a 3% fee if cancelled, as we are charged a fee by our payment processor. All lead times are estimates and subject to change.
Exceptions
- For defective or damaged products, please contact us to arrange a refund or exchange.
Contact Us
- If you have any questions about our return policy, please contact us at:
- Phone: (855) 619-9860
- Email: support@komowa.com
Shipping
Shipping Options
- We offer various shipping options. In some cases, a third-party supplier may manage our inventory and handle the shipping of your products.
International Shipping
- We do not offer international shipping. Shipping is limited to the lower 48 States in the USA.
Order Confirmation
- Once you place your order, you will receive an order confirmation email. This indicates that we have received your order and pre-authorized your credit card. We will confirm stock availability and process the charges before shipping.
Shipping Timeline
- If your order is in stock, it will ship within five business days from the order date. You will receive tracking information within 24 hours of your order leaving the warehouse. If you do not receive tracking information within six business days, please contact us at support@komowa.com.
Contact Us
- If you have any questions about shipping, please contact us at:
- Phone: (855) 619-9860
- Email: support@komowa.com
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The Biohacker's Oasis
Picture this: After conquering your day, you step into your personal sauna oasis. As the warm steam envelops you, toxins vanish and your mind sharpens. It's not just a sauna; it's your daily reboot for peak performance. We've curated this experience for biohackers like you, blending ancient wisdom and modern tech.
It's more than wellness; it's a lifestyle upgrade.
Need help?
Frequently Asked Questions
Order
Great news! We offer free shipping on all our saunas. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We understand the excitement to begin your wellness journey. Up to date lead times are located on the product pages.
Typically, our saunas are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.
Need a sauna expedited?
Contact us and we will work with you to get the sauna to you as soon as we possibly can.
We take utmost care in packaging and shipping our saunas. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
Installation & Use
We've got you covered! While our saunas are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas.
For an additional charge, our trusted installation partners will ensure your sauna is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.
Standard household electrical outlets are 120 volts. Most are rated at 15 amps and some, like bathrooms or kitchens, may be rated at 20 amps.
Most of our models run on either 120v or 240v depending on the sauna model and the size of the sauna. Please review the specification for the make and model you are interested in to see the electrical requirement or contact our Customer Support Team.
Many of our sauna models will plug into any standard household outlet. Some models may require you to hire an electrician to install the proper electrical circuit.
No, our saunas are designed to operate without the need for special ventilation or exhaust systems. However, ensuring good air circulation in the room where the sauna is placed is generally a good idea.
Yes, our saunas feature user-friendly controls, allowing you to customize the temperature to your liking. This ensures every session aligns with your comfort and wellness objectives.
Maintenance is minimal. Simply wipe down the interior after each use to remove any sweat or moisture. We recommend a deeper clean every few months using natural cleaners to maintain the wood's integrity and freshness.
Health Considerations
Regular sauna use can lead to benefits such as improved blood circulation, detoxification, enhanced cognitive function, stress relief, and better sleep.
For optimal benefits, it's recommended to use the sauna 3-4 times a week for 15-20 minutes per session. However, it's always best to consult with a healthcare provider for personalized advice.
Many users report feeling immediate relaxation and stress relief after just one session. However, for long-term health benefits like improved skin health or detoxification, consistent use over several weeks is recommended.
The primary difference is size and capacity. A 1-person sauna is compact, ideal for personal relaxation. A 2-person or larger sauna provides more space and is great for shared experiences. Consider your available space and how you intend to use the sauna when deciding. Contact Us for more details and guidance.
Warranty & Returns
Yes, our saunas come with a warranty that covers material and workmanship defects. Extended warranties are available for some our products. Consult the products pages for warranty policy specifics.
We take utmost care in packaging and shipping our saunas. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
These claims are covered at no cost to you.
Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.
Please see the Refund & Return Policies in the description tab above for the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.
Please reach out to us to discuss any other policy related questions you may have before purchasing your unit.
