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Dundalk CT Luna 3 Person Sauna

ONE TIME INVESTMENT Sale price$6,799
Description

Elevate Your Wellness with the Canadian Timber Collection Luna Sauna

 

Introducing the Luna Sauna from the Canadian Timber Collection by Dundalk LeisureCraft. This exquisite creation is meticulously handcrafted from Eastern White Cedar, a wood known for its lighter hue and distinctive knots, adding a touch of nature's beauty to your home or cottage. The Luna Sauna kit includes solid cedar floor joists, floor, and walls, along with white cedar bevel siding for the sides. It's thoughtfully packaged in a ready-to-assemble kit, making it convenient and efficient.

 

With its modern design featuring a large window and rounded corners, the Luna Sauna seamlessly blends contemporary aesthetics with rustic charm. Immerse yourself in the world of relaxation and well-being right at home. 

Features

Eastern White Cedar. Immerse yourself in the natural elegance of sustainably sourced Eastern White Cedar. It's the heart of our Luna sauna, providing a luxurious, eco-conscious sanctuary.


Inviting Front Window. Step into a world of tranquility through the welcoming front window. Crafted with double 5mm bronze tempered glass, it offers both security and a seamless connection with the world outside.

Top-Notch Roofing. Our Luna sauna boasts an EPDM Sloped Roof, complete with a membrane roof that extends the full length on one side. Enhanced by a stainless steel water barrier hidden behind the siding, it not only adds durability but also elevates the overall aesthetics of your sauna.

Specifications

Luna 3 Person Barrel Sauna CTC22LU Dimensions

Setting Up Your Sauna
 Pre-Assembled or DIY DIY
Approx Assembly Time 2 People / 4-6 Hours
Tools Required
  • 3⁄4” (19mm) Wrench/Nut Driver Bit
  • Rubber Mallet
  • Carpenter’s Hammer
  • Carpenter’s Level
  • Carpenter’s Square
  • Cordless Drill (we supply the bit)
  • Phillips & Robertson Screwdrivers
  • 2” (51mm) hole saw
  • Step Ladder

 

Documentation

Luna 3 Person Barrel Sauna CTC22LU Assembly Guide

 

Warranty

The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. 

 

This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines.

 

This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labour costs would not be considered as part of the 3 year warranty.

Shipping Policy

Residential Drop Ship Information

 

Dundalk LeisureCraft Responsibilities

  • Crafting and securely packaging your sauna within a crate.
  • Coordinating the shipment to your residence.

 

Trucking Company Responsibilities

  • Scheduling a delivery appointment for your sauna.
  • Delivering your sauna to the end of your driveway or curbside.
    1. Please note that the trucking company is not responsible for unloading the sauna.
    2. The trucking company will not back their truck into your driveway.
    3. Most deliveries are made with an 18-wheel truck, so ensure your road or neighborhood can accommodate this size.
  • If the sauna crate is less than 92” (7 feet), the trucking company may possess a lift gate on the truck for assistance in unloading.
  • If the sauna crate exceeds 92”, there will be no lift gate, and it's the customer's responsibility to determine how to unload the crate.

 

Customer Responsibilities

  • Promptly returning calls from the trucking company to arrange delivery.
  • Planning for the safe unloading of the sauna crate:
    1. Crate sizes vary from 6 to 14 feet.
    2. Crate weight ranges from 800 to 1600 pounds depending on sauna size.
  • Ensuring the unloading of the sauna crate from the truck:
  • Suggested methods include using a forklift or other mechanical equipment (with the use of fork lift extensions when applicable), renting a tilt tow truck from a local terminal, or having a team of helpers to facilitate unloading
  • In case the crate arrives damaged, you may accept the shipment but document the damage with photos and note it on the shipper’s Bill of Lading (BOL). Please contact your dealer or Dundalk immediately so that we can address the issue.

 

Mark the Bill of Lading (BOL) with "(Crate arrived open/damaged - Possible Hidden Damage).

 

Delivery, Unloading, and Change of Address Policy

 

Unloading Crates As per Dundalk's shipping terms, customers are responsible for unloading crates from the delivery truck.

  • For crates 92” or shorter, a liftgate can assist in lowering the crate to the ground.
  • For longer crates, without a liftgate, customers have the following options:
    1. Arrange a crew to manually unload the crate.
    2. Arrange for suitable equipment for unloading.
    3. Use a trailer to pick up the crate at the delivery terminal.
    4. Rent a tilt tow truck from the delivery terminal.
  • Should none of the above options be viable, and you require Dundalk's assistance for a tilt tow truck, a fee of $500 will apply, added to the dealer account for customer payment.

     

    Change of Ship-to Address

    If a customer requests a change of ship-to address before their order leaves the factory, the address change is free of charge. However, if the request comes after shipment, a $250 charge will apply, added to the dealer account for customer payment.

     

    Storage Charges

    If, after shipping, a sauna arrives at the local delivery terminal and there are delays due to customer non-responsiveness, storage fees incurred by the trucking company will be added to the dealer account for customer payment.

    Returns & Refunds

    Order Cancellations

    Standard Orders

    To cancel a standard order at no cost, please reach out to us before your order ships. Contact our customer service agents during business hours at 1-844-670-4946, use the chat feature located at the bottom right corner of our website, or email us at support@komowa.com at any time. We will process your full refund as soon as we confirm the order hasn't left the warehouse.

    Custom Orders

    Cancellations of custom or made-to-order products are not allowed, as these items are uniquely crafted or initiated based on your order. Please note, all sales of custom and made-to-order products are final.

    For these customized units, our warranty assures you will receive a product that is fully functional and operational. If you have any doubt about whether your order is a custom or made-to-order product, don't hesitate to message or call us for clarification.

    Refunds and Exchanges

    Standard Exchanges

    Should you wish to exchange a product, you'll be responsible for covering all related shipping costs.

    Return Eligibility

    Only Defective Products Eligible for 100% return/exchange. Otherwise, due to rising LTL/freight shipping costs, outright returns will incur a 25% cancellation fee in addition to return shipping costs. If you are opting for a product replacement, we may be able to assist with some of the associated costs depending on the specific product size and weight.

    Damaged Products

    If your product arrives damaged due to issues with the delivery service, you are entitled to either a full refund or an exchange for an undamaged item at no additional cost to you. To ensure proper handling, please inspect all items upon delivery and report any damages immediately before taking possession of the shipment.

    For any further queries, feel free to email us at support@komowa.com or call us at 1-844-670-4946 during business hours.

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    Warranty

    Manufacturer Warranty Included With All Products

    Dundalk Leisure Craft CTC22LU 628011211095 Barrel Sauna Dundalk CT Luna 3 Person Sauna

    The Biohacker's Oasis

    Picture this: After conquering your day, you step into your personal sauna oasis. As the warm steam envelops you, toxins vanish and your mind sharpens. It's not just a sauna; it's your daily reboot for peak performance. We've curated this experience for biohackers like you, blending ancient wisdom and modern tech.
    It's more than wellness; it's a lifestyle upgrade.

    Need help?

    Frequently Asked Questions

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